Service Improvement Group
The Association will be setting up a Service Improvement Group. This group will look at one specific area of the Association's acitivies or services in detail and make recommendations on how improvement could be made.
Areas and services that could be looked at could be:-
- Allocating properties
- Maintining the backcourts
- The Repairs Service
- Rent Setting and Increases
- Planned Maintenance Works
The group will set out how often it meets and its own agenda. Full training will be given to members of the group.