Making An Insurance Claim
Damage to the interior of your property
Owners should contact the Association promptly, and certainly within 21 days, if they would like to make an insurance claim for damage to the internal parts of their flat (e.g. walls, ceilings, sinks, baths, kitchen units, flat entrance door) with the Police notified immediately where theft or malicious damage has taken place. Please note that the block buildings insurance policy will not cover damage to the owner's personal belonging or internal furnishings (e.g. carpets or other floor coverings, curtains/blinds, furniture) and these would need to put to the individual's contents insurance company.
Damage to the communal parts of the building
The Association will submit insurance claims on the owners’ behalf for the common/external parts of buildings (e.g. the roof, common close, front entrance door) and, if the claim is approved by the insurance company, the applicable excess will be apportioned between the owners insured and added to their factoring bills. All incidents of communal damage (e.g. vandalism, flooding, fire or storm damage) must be reported to the Association within 7 days of the incident with the Police notified immediately in the event of theft or malicious damage/vandalism. We will submit and deal with all aspects of the claim under our control promptly and efficiently and will ensure that the owners are advised as to the progress of the claim as appropriate.