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Lockdown Restrictions and restarting of non essential repairs

Lockdown restrictions will ease from Monday 26th April 2021.  Please follow the government guidelines on this.

The Scottish Government has confirmed that non-essential repairs can proceed in homes starting on this day.

The Association has a large number of repairs logged that have been reported during the pandemic, which we were not able to instruct as these were non-essential repairs.  We have now started working on allocating these repairs, and as each repair is instructed, the tenant will shortly receive an automated message confirming that their repair has been instructed and advising them of the target completion date.

We will also plan to resume inspections and will arrange these in due course although similarly we have a backlog to deal with.  The backlog of repairs may result in a delay in response times for any new repairs reported.  We would ask all tenants to bear this in mind and we thank all tenants for their continued patience and understanding as we start to get back to our normal repairs service.