Charing Cross Housing Association is committed to achieving equality of opportunity to those we house, employ, hire or provide services to. The Association is committed to encouraging diversity, eliminating discrimination and providing equality of opportunities for all. Our Equality and Diversity Strategy underpins how we deal with equalities issues and embrace good practice.
Happy to Translate
We are part of the Happy to Translate scheme which promotes good practice and awareness of the needs of non-English speakers who use our services.
In order to carry this out, we use the Happy to Translate toolkit, which helps staff identify the language a customer speaks, we use professionl interpreters for interpretation services and can provide translated material where required. We also make on-line translation tools available on every page of our webiste (its in the select language box in the top right of each page).
For more information on Happy to Translate, visit their website