Make a Complaint
Charing Cross Housing Association is committeed to providing a high standard of customer services. We encourage and value complaints. If you are unhappy or dissatisfied with any of our services we want you to let us know. We have a 2 stage procedures which helps us resolve any issues as quickly as possible. We use the information obtained from complaints to help us improve our services. For further details please refer to our Complaints Handling Procedure. If you have any complaints please let us know.